Provider FAQsJoin Now

Q: Why should I become a user on the IAB website?

A: Becoming a user is free and is quick and easy to do. Users are given a company profile page that is searchable within the IAB wellness network. Profiles match-up services, insurance benefits and locations to the employee’s needs, giving every employer and their employees access to all avenues of promoting and living a healthy lifestyle.

Q: Why must I become a user to see the complete employer’s event page?

A: Each health fair is protected due to the private employee demographics and insurance information it provides. This information is not for public knowledge and is restricted to all non-users.

Q: What is the cost of participating in a health fair?

A: Event fees are priced at .75 cents (or less) per anticipated attendee. Non-refundable event fees are priced at 25% of the full event fee.

  • Full Event Fee (.75 per anticipated attendee)
    By paying the full event fee, you will not be charged the registration fee. The Full Event Fee will only be charged to your credit card if approved by the employer to participate in their event.
  •  Non-Refundable Fee By paying the smaller non-refundable registration fee (25% of full fee), you are only paying to register for the event. Your registration will be sent to the employer. Should you be approved, you pay nothing further. If your registration is declined by the employer, you will not receive a refund. No other fees apply.
  • Coupon Codes If the employer has provided you with a coupon code to register for their event, you will need to fill in registration details, then proceed to the billing section. You will see a coupon code box above the credit card information. Put the coupon code in that box. If it is a free code, you will NOT need to fill in the credit card information and can submit your registration.
  • Health Fair Members register/participate in all health fairs for FREE.

Q: Why is it important to have my profile complete?

A: Your profile is your storefront within the IAB Wellness Network. The more complete your profile is, the more matches you will get within searches and receive notifications when your services have been requested. When approved to participate in a health fair, employees are provided with a link to your profile for review.

Q: Who can see my information on the IAB Wellness Network?

A: Each Wellness Provider’s profile is public on the IAB website. Profiles are easily accessed when employers and/or their employees are searching for services. You can make your profile private and anytime by changing your privacy setting on your profile.

Q: How will I get alerted to upcoming health fairs in my area?

A: Once you become a user, you are notified via email of any upcoming events in your area. You may turn off these notifications at any time by changing your privacy settings on your profile.

Q: How do I register to display in a health fair?

A: Login to the IAB Wellness Network. Click on the event you wish to register for. Simply click the register link. Fill in the details and click submit request. Non-members will be required to provide credit card information for the event fee. Members register for free and bypass this option.

The employer will receive a notification of your request to participate with registration details and a link to your profile. If your services fit the employer’s specific needs, the registration is approved and a confirmation is emailed to you where you can then add the event to your calendar. You will also be notified in your internal messaging if any changes pertaining to the event are made.

Q: How do I review or edit or cancel my registration in an event?

A: Go to the edit view of your profile and click on the Event Registrations tab. You will see the events listed that you have registered for. Links to edit or cancel your registration. You will also see a link to contact the employer directly with any questions you have about the event.

Q: What is provided when paying the sponsorship fee per Health Fair?

A: Your table and chair (s) are provided for you at the health fair. You may request access to electric, extra floor space or specific requirement s for screenings when registering.  Booth amenities are listed on each event page. Be sure to read more information about what you get at a health fair on our Participating in Corporate Health Fairs page under “What’s Included”.

Q: Why should I become a member?

A: Member profiles have many great upgraded features including the ability to add photos, post workshops and include a direct click to contact link. Health Fair members participate in unlimited health fairs and post workshops with no additional fees. Workshop Members can post unlimited workshops.

Q: Will exclusivity be granted for my service category at the health fair?

A: Each health fair is designed around the employer group’s needs. It is at the employer’s discretion whether or not they allow more than one provider with the same services in their event.

Q: I’m a health care provider who would like to post a workshop on your website. Is this possible?

A: Yes, members are allowed to post their workshops on their profile for employer groups to search and utilize. Employers are also able to contact you to request more information about your workshops and any other services you may offer.

Q: Why should I post Wellness Workshops?

A: The IAB Wellness Network has many employer groups utilizing our provider’s workshops and scheduling routine screenings as part of their monthly wellness programs. IAB promotes these services directly to our network of employers and on most social media networks. Our marketing efforts are targeted around the National Wellness Observance Calendar and related topics. Wellness is a year-around topic in the corporate world and employer groups are always looking for useful information they can bring on-site for their employees. We promote you while you remain focused on providing valuable education and services. A true win-win scenario.

Q: How do I cancel my Membership?

A: If you are interested in canceling your IAB Membership, click on the Membership tab within the Edit View of your profile and click Cancel Membership.

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