Provider FAQsJoin Now
Vendors & Membership — FAQs
Grow your reach • Book health fairs • Share workshops
🟢 Q: Why should I become a user on the IAB website?
A: Becoming a user is free and quick. Users receive a searchable company profile within the IAB Wellness Network. Profiles match services, insurance benefits, and locations to employee needs—giving employers and employees easy access to healthy-living solutions.
🔒 Q: Why must I become a user to see the complete employer’s event page?
A: Health fair pages include private employee demographics and insurance information. To protect that data, full event details are visible only to users.
💲 Q: What is the cost of participating in a health fair?
A: Event fees are priced at $0.75 (or less) per anticipated attendee.
- Event Fee: Charged only if the employer approves your participation.
- Coupon Codes: If provided by the employer, enter the code in the billing step. Free codes let you submit without a credit card.
- Health Fair Members participate in all health fairs for FREE.
🧩 Q: Why is it important to have my profile complete?
A: Your profile is your storefront. A complete profile improves search matches and notifications when your services are requested. When you’re approved for a health fair, employees receive a link to review your profile.
👀 Q: Who can see my information on the IAB Wellness Network?
A: Provider profiles are public for easy employer/employee discovery. You can switch your profile to private anytime in your privacy settings.
🔔 Q: How will I get alerted to upcoming health fairs in my area?
A: Users receive email notifications for upcoming local events. You can turn notifications off in your privacy settings.
📝 Q: How do I register to display at a health fair?
A: Log in to the IAB Wellness Network, open the event, and click Register. Complete the form and submit your request. Non-members enter a credit card for the event fee; Members register free.
Employers are notified with your registration details and profile link. If approved, you’ll get a confirmation email and can add the event to your calendar. You’ll also receive internal messages for any event updates.
⚙️ Q: How do I review, edit, or cancel my registration for an event?
A: Go to your profile’s Edit view → Event Registrations tab. You’ll see your registered events with links to edit/cancel and a link to contact the employer directly.
🛠️ Q: What is provided when paying the sponsorship fee per Health Fair?
A: Your table and chair(s) are provided. During registration, you can request electric access, extra floor space, or screening requirements. Booth amenities are listed on each event page.
See more details under Participating in Corporate Health Fairs → “What’s Included”.
⭐ Q: Why should I become a member?
A: Membership upgrades your profile with photos, workshop posting, and a direct contact link. Health Fair Members participate in unlimited health fairs with no additional fees; Workshop Members can post unlimited workshops.
🧍♀️ Q: Will exclusivity be granted for my service category at the health fair?
A: Events are tailored to employer needs. Allowing multiple providers in the same category is at the employer’s discretion.
🎓 Q: I’m a health care provider who wants to post a workshop. Is this possible?
A: Yes. Members can post workshops on their profile for employers to discover and request.
📣 Q: Why should I post Wellness Workshops?
A: Many employers use provider-led workshops and screenings in their monthly wellness programs. IAB promotes these services to our employer network and across social media—often aligned with the National Wellness Observance Calendar. You focus on delivering value; we help drive awareness. Win–win.
❌ Q: How do I cancel my Membership?
A: From your profile’s Edit view, open the Membership tab and click Cancel Membership.
